Bol7 company, that runs the business of communication system services that helps the client to grasp concerning the ability and build a decent whole image before of their customers. the company provides the IVR system services in United Arab Emirates that helps to customise users through voice calls and pre-recorded messages on it.
Here are some edges of a IVR (Virtual Receptionist):
- Cloud platform permits you to control your account from anyplace, anytime.
- Forward your calls from variety to the other number.
- Generate new leads and build a whole image.
- A customise welcome message to greet your customers and provides them an excellent expertise.
- You’ll ne'er miss one decision (because each call is vital for your business).
Features of an IVR :
-> Virtual secretary : IVR acts an virtual receptionist or e-receptionist, and works 24*7. -> Automated decision routing : Interactive Voice Response Systems routes calls to the proper department with none human intervention.
-> 24*7 availableness : IVR lets agent stay available around the clock for his or her customers. they will connect with their customers even after workplace hours. Callers may drop them a voicemail.
-> Customized speech : Callers career from totally different regions will communicate with the IVR in their native languages.
-> Time-based routing : All the calls once office-hours will be forwarded to voicemail or to the assigned agents.
-> Location-based routing : Agents will hook up with their customers supported the customers location.
-> Sticky agent : Callers will directly hook up with the agent if they need spoken to them earlier or the agent is assigned to them.
The users will access the data from anyplace at anytime just by following on-line directions.IVR is employed for several functions such as- phone surveys & polls, workplace decision routing, Check checking account balance & transactions, centre forwarding, checking picture show & venue schedule, order standing, appointment reminders etc.
Bol7 may be a leading cloud telephone service supplier in Asian country. they supply a sensible hosted IVR Software (virtual receptionist) to avoid wasting your cash, resource, and time.Their easy platform provides some advanced and superb edges to spice up your business and build a good reputation among your customers.